Privacy Policy

Welcome to Monovance.com. At Monovance Ltd, we highly value your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you visit Monovance.com or contact us. By using our website, you agree to the practices described in this policy.

1. Information We Collect

Monovance.com is a corporate website, primarily used for providing company information and facilitating communication. The personal data we collect through our website is mainly provided via our contact form:

Contact Form Information: When you use our contact form to reach out to us, we may collect the following information:

• Your Name
• Your Email Address
• Subject of your inquiry
• The content of your message

Information We Collect Automatically: When you visit our website, we may collect certain automated information to enhance your experience and analyze our website's performance. This information does not directly identify you personally and may include:

• Your IP address
• Your browser type and operating system
• Pages you visit and the time spent on the website
• How you accessed the site (referring URLs)

2. How We Use Your Information

We use the information we collect for the following purposes:

• To Communicate: To respond to your inquiries, requests, or comments submitted via our contact form.
• Website Improvement: To analyze and improve the functionality and user experience of our website.
• Legal Obligations: To comply with legal requirements, protect our legal rights, and respond to legal requests.
• Security: To ensure the security of our website and detect potential misuse.

As Monovance Ltd, we do not sell, rent, or trade your personal data to third parties for direct marketing purposes.

3. How We Share Your Information

We may share your personal data with third parties in the following circumstances:

• Service Providers: With trusted third-party service providers who help us perform functions such as website hosting or analytics services. These service providers are obligated to use your data solely on our behalf and in accordance with our instructions.
• Legal Requirements: When required to do so to comply with a legal obligation, respond to legal processes (such as a court order or subpoena), protect our legal rights, or assist with investigations related to security or fraud.
• Business Transfers: In the event of a merger, acquisition, asset sale, or similar transaction, your personal data may be transferred to a third party as part of the business.

4. Data Retention

We retain your personal data for as long as necessary to fulfill the purpose of your contact with us via the form, or as required by legal obligations and regulations. When your data is no longer needed, it will be securely deleted or anonymized.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. However, we cannot guarantee that data transmission over the internet is 100% secure.

6. Your Rights (Under GDPR)

Under GDPR (General Data Protection Regulation), you have specific rights regarding your personal data:

• Right to Access: You have the right to request access to and a copy of the personal data we hold about you.
• Right to Rectification: You have the right to request that we correct any incomplete or inaccurate personal data we hold about you.
• Right to Erasure (Right to be Forgotten): Under certain conditions, you have the right to request the deletion of your personal data.
• Right to Restrict Processing: Under certain conditions, you have the right to request that we restrict the processing of your personal data.
• Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit that data to another controller.
• Right to Object: You have the right to object to certain processing activities of your personal data.
• Right to Withdraw Consent: You have the right to withdraw your consent (if any) to the processing of your personal data at any time.
• Right to Complain: If you have concerns about the processing of your personal data, you have the right to lodge a complaint with the competent data protection supervisory authority (for the UK, this is the Information Commissioner's Office - ICO).

To exercise any of these rights, please contact us at [email protected]. We will make every effort to process your requests in accordance with applicable data protection laws.

7. Children's Privacy

Our website is not intended for children under the age of 16, and we do not knowingly collect personal data from children under 16. If we become aware that we have collected personal data from a child under 16, please contact us, and we will promptly delete that information from our systems.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When changes occur, we will notify you by posting the new policy on this page. For significant changes, we may provide you with additional notice via email or a prominent notice on our website.

9. Contact Us

If you have any questions about our Privacy Policy or data practices, please contact us at[email protected].